Question 1

Do you handle Healthy Homes compliance, or just general repairs?

Accepted Answer

Both. We assess and action Healthy Homes requirements — heating, insulation, ventilation, moisture and drainage, and draught stopping — to the actual standard, and provide documentation you can hold onto or pass to a property manager if needed.

Question 2

Can I send a list of maintenance items instead of booking jobs one at a time?

Accepted Answer

Yes — that's how most landlords work with us. Send a maintenance list and we scope, quote, and schedule it as efficiently as possible, grouping jobs where the same visit or trade can cover more than one item.

Question 3

Do I need to be on-site for repairs?

Accepted Answer

No. We coordinate access directly with your tenant and manage the visit, so you don't need to take time off or be present for routine maintenance and repairs.

Question 4

How do you handle damage caused by a tenant versus normal wear and tear?

Accepted Answer

We assess it honestly and tell you which is which. Fair wear and tear is treated as routine maintenance; tenant-caused damage is identified, quoted, and repaired without inflating the job either way.

Question 5

What if I own more than one rental property?

Accepted Answer

We work with landlords and property managers with multiple properties, using the same point of contact and process across all of them, so you're not re-explaining your situation to a new tradesperson every time.

Question 6

How quickly can you respond to a tenant-reported repair?

Accepted Answer

Send us the details and we'll assess urgency and scope, then quote back promptly — genuinely urgent issues are prioritised, and routine repairs are scheduled efficiently rather than left to sit.

Question 7

Will I get proof the work was actually completed?

Accepted Answer

Yes. You'll get a completion update with what was done and photos where relevant, so you have a clear record rather than a vague confirmation that a job is “sorted.”

Question 8

Do you provide documentation for Healthy Homes compliance?

Accepted Answer

Yes, we can provide documentation of the work completed against Healthy Homes requirements, which you can hold onto or provide to Tenancy Services or a property manager if requested.

Complete Rental Property Maintenance

What's Included

Healthy Homes Compliance

Rental Property Repairs

Between-Tenancy Maintenance

Scheduled Property Maintenance

Damage Assessment & Repairs

HVAC, Plumbing & Electrical

Property Rental Maintenance, Tenant Access & Completion Updates

Rental Maintenance Lists

Tenant Access Management

Job Completion Updates

Why Choose TradePlus for Rental Property Maintenance

One point of contact for every trade

Built for landlords with more than one property

Healthy Homes done properly

Fast turnaround on tenant-reported issues

No job too small, no property too far down the priority list

Honest damage assessment

Our Process

Send your maintenance list

Same-day scope and quote

We arrange tenant access

Work completed to standard

Completion update sent to you

Areas We Cover

FAQs

One List. One Point of Contact. Every Rental Job Actually Tracked to Completion.